Tech Support Scam: Aaxiom Technology – An OSINT Investigation

Tech Support Scam Sep 19, 2019

Aaxiom Technology is a group running tech support scams from India. Just like other scammers in the business, they operate an extensive network of websites and phone numbers to deceit as many victims as they can. This article is our attempt to map the organisation with OSINT practices and to identify who is behind Aaxiom Technology Pvt Ltd.

None of the Aaxiom Technology websites disclose who is behind them or what the registered address is. In a nutshell, the company is selling IT support contracts while posing as an official Microsoft partner. Needless to say, the services are never delivered, and the partnership with the software giant is non-existent. The company has featured on several occasions on Scammer.info in the past and was caught red-handed with promoting themselves via fake malware pop up advertisements.

The Vast Network of Websites

We linked Aaxiom Technology (not to be confused with Axiom Technologies) to fifteen live and now-defunct domain names with similar-looking websites promoting IT support services. The sites are specialised on specific technologies, such as different brands of printers (Epson, HP), antivirus software, QuickBooks and Microsoft Office.

A tech support scam disguised as a legitimate printer support service

The scammers rely on black hat SEO practices to push their tech support websites up on Google for those looking for a solution for a technical problem. According to LinkedIn, Aaxiom employs several 'SEO experts' to post as many backlinks pointing to the tech support scam websites as possible.

By pivoting on certain commonalities, we managed to identify the following online and offline domain names pushing tech support scams ran by Aaxiom Technologies:

  • aaxiominfotech.com
  • aaxiomlogistics.com
  • aaxiomtech.com
  • aaxiomtechnology.com
  • aaxiomtravels.com
  • aaxiomweb.com
  • alliedwallets.com
  • antivirussupporthelpdesk.com
  • avgsupportnumber.com
  • browser-support.co.uk
  • canonprinterhelpline.com
  • canonprintersupportnumber.net
  • epsonprintersupportnumber.com
  • getting-error.com
  • hpprinter-helpline.com
  • hpprintersupporthelpline.com
  • mcafeesupportnumber.net
  • msoffice-setup.xyz
  • msofficehelpline.com
  • nortonsupportnumbers.com
  • officecom-setup.xyz
  • officesetup2013.com
  • officesetupcom.us
  • onlinetechhelpguru.com
  • pogo-support-number.com
  • printertollfreenumber.com
  • quickbookshelpline.co
  • support-my-pc.com
  • technicalhelpdesknumber.com
  • truops.online

The websites feature the following phone numbers:

  • +1 800 358 0071
  • +1 800 436 0509
  • +1 800 445 2810
  • +1 800 608 1198
  • +1 800 766 0446
  • +1 800 766 0446
  • +1 800 792 9183
  • +1 800 797 6023
  • +1 800 935 6318
  • +1 844 202 0946
  • +1 844 292 1999
  • +1 855 441 4419
  • +44 800 046 5700
  • +44 800 078 6054
  • +61 1800 059 007
  • +61 1800 769 903

Most of the websites are served from 67.211.216.141 (vps139767.trouble-free.net) hosted by interserver.net

Company Details

The organisation behind these websites is a registered company in India:

AAXIOM TECHNOLOGY PRIVATE LIMITED
CIN U72200DL2016PTC298400

Contact Details

Address:
J-42 LAJPAT NARAR -II NEW DELHI South Delhi DL 110024 IN

Phone:

  • +91 886 0131 023

Websites:

  • aaxiominfotech.com
  • aaxiomtech.com
  • aaxiomtechnology.com
  • aaxiomweb.com
  • aaxiomcrm.net (Internal CRM software)

Social Media:

  • https://www.facebook.com/aaxiomtech
  • https://www.linkedin.com/company/aaxiom-technology-pvt.-ltd./
  • https://twitter.com/AaxiomInfoTech
  • https://www.instagram.com/aaxiom_infotech/
  • https://www.youtube.com/channel/UCiSRtywKLWuAyqaEJ5n3JsQ

Google Maps:

Directors

Ajay Dutt Pant
https://www.linkedin.com/in/ajay-dutt-pant-52526288/
https://www.facebook.com/ajayduttpant
Maruti Suzuki (Licence plate: UP32JL 3300)
a***********[email protected]****.c*.in
+**********83

Ajay Dutt Pant

Asfar Hussain
[email protected]
https://www.facebook.com/wsmsameer
https://www.instagram.com/wsmsameer/
https://myspace.com/wsmsameer
https://twitter.com/asfarhussain
https://www.linkedin.com/in/asfar/
a***********[email protected]**.com
[email protected]
+*********49

Deepak Gera
https://www.facebook.com/deepak.gera.39
https://www.linkedin.com/in/deepak-gera-7342084/
d**********[email protected]****.c*.in
+**********01

Deepak Gera lives a double life as he is also working for Amazon as a manager. He is "Heading and Managing the Ops Learning and Development for Entire India Last Mile Operations @ Amazon.in." according to Deepak's LinkedIn profile.

Deeksha Kapoor
https://www.facebook.com/deeksha.kapoorgera
https://www.linkedin.com/in/deeksha-gera-7a395a20/
d***************[email protected]
d**********[email protected]**************.com
+**********90

She claims to be the managing director of Aurus Consulting, a seemingly legitimate recruiting agency at aurusconsulting.in

Deepak Gera and Deeksha Kapoor are husband and wife.

Deepak Gera and Deeksha Kapoor

Notable Employees

Diwaker Badoni – He registered a large number of domains for Aaxiom from the list above
https://www.linkedin.com/in/diwakerbadoni/
https://www.facebook.com/diwakerbadoni
https://www.instagram.com/menwith_swag/
[email protected]
[email protected]

Diwaker also works for winsurftechnology.com, which is another tech support company

Waseem Akram
https://www.linkedin.com/in/waseemakram490/
https://www.facebook.com/waseemakram490
https://twitter.com/waseemakram490
https://waseemakramweb.wordpress.com
[email protected]
+91 865 0928 181
+91 863 0288 340

Gautam Bhardwaj
https://www.linkedin.com/in/gautam-bhardwaj-58a290117/
https://www.facebook.com/profile.php?id=100005398455470

Ashish Joseph
https://www.linkedin.com/in/ashish-joseph-2278299a/

Farman Khan
https://www.linkedin.com/in/farman-khan-764500164/

CB Barwal
https://www.linkedin.com/in/iambarwal/
Worked for Winsurf Technology Pvt Ltd (another tech support scam)

Mohammed Yousuf Mallick
https://www.linkedin.com/in/mohammed-yousuf-mallick-6734a373/

Ashutosh Semwal
https://www.linkedin.com/in/ashutosh-semwal/
https://twitter.com/ashutoshsemwal

Lavesh Gaikwad
https://www.linkedin.com/in/lavesh-gaikwad-07127064/

Shwet Badoni
https://www.linkedin.com/in/shwet-badoni-21844111a/
https://www.facebook.com/shwet.badoni

Brother of Diwaker Badoni.

Shwet Badoni and Diwaker Badoni

Anshu Sharma
https://www.linkedin.com/in/anshu-sharma-1087b142/

IM POSSIBLE ENTERPRISES PRIVATE LIMITED
CIN U51909DL2016PTC304930
i-m-possible.in

Directors:

  • Asfar Hussein
  • Deepak Gera
  • Ajay Dutt Pant

ALLCOSA ENTERPRISES PRIVATE LIMITED
CIN U51909DL2019PTC352224
allcosa.com

Directors:

  • Asfar Hussein
  • Deepak Gera
  • Ajay Dutt Pant

AERIOS CONSULTING LLP
CIN AAF-7751

Directors:

  • Deeksha Kapoor
  • Deepak Gera

Pawel Kowalczyk

Scam hunter. Mapping tech support scammers with OSINT. You can be my wingman any time.